Beyond Lowest Price
Traditional supplier selection optimizes for one thing: cost. But healthcare providers know that the cheapest supplier isn't always the best choice. A supplier with rock-bottom prices but a 3-week delivery time doesn't help your patient who needs equipment tomorrow.
Our Approach: DMEAid evaluates suppliers across multiple dimensions—availability, reliability, pricing, and proximity—to find the optimal match for each specific order.
Multi-Criteria Decision Scoring
Every qualified supplier receives a priority score based on four weighted factors:
Availability (40%)
- Current response probability from behavioral fingerprinting
- Real-time capacity and workload indicators
- Equipment inventory status
Success Rate (30%)
- Historical order completion percentage
- Weighted toward recent performance
- Confidence-adjusted based on interaction volume
Pricing Competitiveness (20%)
- Normalized pricing relative to market rates
- Insurance allowable alignment
- Total cost including delivery fees
Proximity (10%)
- Distance to patient location
- Delivery time estimates
- Service area coverage
Intelligent Candidate Selection
Before scoring, DMEAid filters suppliers to ensure basic qualification:
- Equipment Capability: Requested HCPCS code in inventory
- Service Area: Patient within delivery radius
- Insurance Network: Accepts patient's insurance plan
- Accreditation: Medicare-approved DMEPOS supplier
- Active Status: Currently operational, not blacklisted
Quality Threshold
Not every supplier makes the cut. DMEAid enforces a minimum priority score of 0.60—suppliers below this threshold are excluded regardless of availability or price. This ensures quality is never sacrificed for convenience.
Automatic Failover
If the top-ranked supplier can't fulfill an order, DMEAid seamlessly cascades to the next best option:
- Primary supplier contacted first (highest score)
- If unavailable, move to Rank 2 automatically
- Continue through qualified candidates
- Provider notification if all options exhausted
Network Effects
The marketplace improves for everyone as it grows:
- More suppliers → better matching → higher completion rates
- More orders → richer behavioral data → smarter routing
- Supplier competition drives better service and pricing
- Transparent scoring incentivizes supplier improvement
Results
- Optimal supplier match for every order, every time
- Quality-weighted selection—not just lowest bidder
- Seamless substitution when primary suppliers fail
- Network-wide improvement through competitive dynamics