Unified Order Intake
Healthcare doesn't operate on a single channel. Your staff receives DME requests via phone calls, faxes, EHR messages, and patient portals—often simultaneously. DMEAid consolidates all these channels into a single intelligent intake system.
Result: Orders that previously sat in fax queues for hours are now processed in seconds, regardless of how they arrive.
Supported Intake Channels
- EHR Integration: Direct feeds from Epic, Cerner, Athenahealth, and other major systems via FHIR/HL7 standards
- Fax Processing: AI-powered document understanding converts faxed orders into structured data
- Voice Capture: Phone orders are transcribed and parsed in real-time
- Portal Submissions: Patient and provider portal requests flow directly into the queue
Intelligent Data Extraction
Our AI doesn't just receive orders—it understands them. Within seconds of intake, DMEAid automatically extracts:
- Patient demographics and insurance information
- ICD-10 diagnosis codes and medical necessity indicators
- HCPCS equipment codes and specifications
- Prescriber information and NPI validation
- Prior authorization requirements based on payer rules
Validation & Error Prevention
Before an order moves forward, DMEAid validates completeness and accuracy:
- Missing field detection with smart prompts for correction
- Insurance eligibility pre-verification
- Equipment compatibility checking
- Duplicate order detection